Cookie Policy

How this website uses cookies, and the choices you have.

We use cookies to keep this website running smoothly. This never includes anything that identifies your health information.

1. What cookies do on this site

Necessary storage — keeps the website functioning correctly, including remembering your cookie preference. This is the only category currently in use, and it does not track you.
Analytics (not currently used) — if we introduce analytics in future, it would help us understand how visitors use the site so we can improve it. Nothing in this category loads unless you choose “Accept All”.

We do not currently run analytics, advertising or tracking cookies on this website.

2. Your choice

When you first visit, you can choose Accept All or Necessary Only using the cookie banner. Features that involve a third party — such as live chat and any newsletter or contact form that loads from another provider — are held back until you have made a choice, and will not load if you choose Necessary Only.

3. Changing your choice

You can change or withdraw your cookie choice at any time through the cookie settings on this site. You can also clear or block cookies through your browser settings; doing so may affect how some parts of the site work.

4. Third-party services

Some features of this site involve third parties:

Online bookings are handled on Nookal’s own platform. When you book online you are taken to Nookal’s page, where the details you enter are collected under their privacy policy as well as ours.
Live chat / forms (if enabled) load only after you accept, and are provided by their own operators under their own terms.

Our website fonts are served from our own website, so loading a page does not send your details to any third-party font provider.

See our Privacy Policy for how we handle personal information more broadly, including any disclosure of information to recipients outside Australia.

5. Related policies

This Cookie Policy should be read with our Privacy Policy and Terms & Conditions.